ACTA Member Alerts & Press Releases
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FTVs and Refunds: how to explain the role of the Travel Agent to consumers | May 20
ACTA has heard from our Members from coast to coast the difficulties they are having as the “middle person” between suppliers and consumers when Future Travel Vouchers are offered in place of a … more
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Best Practice Recommendations for Suppliers: Future Travel Vouchers, Credit Card Chargebacks, Commission Protection | May 14
The global COVID-19 pandemic has significantly impacted the travel industry. ACTA is working with our global travel agency associations and Canadian Travel Agency members on travel agency issues and … more
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Our Advocacy “ASK” to extend wage subsidy was heard – ACTA now needs to hear from you | May 11
Government Financial Relief Program Updates (May 4-8, 2020)Canada Emergency Wage Subsidy (CEWS) – After extensive lobbying by ACTA and a number of other industry associations we are collaborating … more
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Details on Commercial Rent Relief and Resource Tools for Government Programs | April 27
Government Financial Relief Program Updates (April 20-24, 2020) Canada Emergency Commercial Rent Assistance (CECRA) – ACTA is pleased that the federal government is moving quickly on rolling out the … more
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New Letter Writing Campaign Launched – Specific Aid for the Travel Agency Sector Needed | April 23
Earlier this week, ACTA announced that a new letter writing campaign would be launched this week that addresses once again, our “ask” of government for specific aid for the travel agency sector. The … more
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New Announcements on Government Financial Relief Programs and ACTA Letter Writing Campaigns | April 20
Government Financial Relief Program Updates (April 13-17, 2020) Canada Emergency Response Benefit (CERB) - ACTA welcomed the April 15th announcement by the federal government of changes to the … more
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ACTA Webinar and Updated Information of Government Financial Relief Programs | April 14
Government Financial Relief Program Updates (April 6-10)Canada Emergency Response Benefit (CERB) – The application portal is now open and Travel agents, including independent travel agents, who are … more
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ACTA webinar on HR and Financial Aid Programs This Friday, Update on Provincial Regulations and Chargeback Situation | April 1
Regulator Updates
Ontario
Yesterday, March 30, 2020, the Ontario Government advised ACTA that the General regulation under the Travel Industry Act, 2002 (TIA) has been amended to reduce the burden … more
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Federal Government Releases Additional Support for Small Businesses | March 30
The Prime Minister, Justin Trudeau, announced additional measures to support small businesses dealing with the economic impacts of the pandemic. These measures will help Canadian businesses protect … more
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Government Financial Support, Telephone Campaign - Suggested Script - March 27
We are also asking members and Travel Agents to call your local MP! The following script was developed to help you in conversation. We know you are stressed and busy but please take time to make the … more