Travel agents are being asked a lot of questions about what compensation may be available to their clients during this period of increased trip and baggage delays.Following member consultation, ACTA … more

ACTA has developed a bilingual letter template and social media content that travel agencies and independent travel agents can share with clients to help explain long wait times and travel delays, … more

The ACTA board election process is complete and ACTA has announced its new board of directors for 2022/23.   The new board is currently rolling up its sleeves to develop ACTA’s two-year strategic … more

Today, the Government of Canada announced that the vaccine requirement for domestic air and rail travel will be lifted effective 12:01AM ET on Monday, June 20.This means all travellers can travel by … more

As has been reported nationally, travellers are experiencing significant delays at airport security and customs & immigration check points-- and Canadians renewing passports in-person are … more

There are upcoming changes to Canada’s border measures effective April 25:

Unvaccinated children 5 – 11 accompanied by a fully vaccinated parent or guardian are exempt from pre-departure testing … more

Agencies can apply retroactively but program expires May 7Some travel agencies may have overlooked the federal Canada Recovery Hiring Program (CRHP) which supports businesses experiencing sufficient … more

ACTA has received some comments from members expressing disappointment about the end of federal financial subsidies for travel agencies, travel agents and independent travel agents (ITA).ACTA is also … more