ACTA Member Alerts & Press Releases
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Canada Emergency Relief Benefit (CERB) Expiration – Your help urgently needed | July 24
All indications are that the CERB program, which is set to expire in the fall (August 29, 2020 for those that applied mid-March), will switch to the Employment Insurance (EI) program.With legislation … more
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ACTA Advocacy Update – CEWS, CERB and Continued Border Closures; How You can Help | July 15
Last week the federal government provided a Fiscal Snapshot and projections on the deficit for the end of the year. The report highlighted two financial relief programs that have been a lifeline to … more
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ACTA has actively lobbied for change to a number of federal and provincial financial aid relief programs | June 24
Since the last ACTA Member COVID-19 Portal Update, ACTA has actively lobbied for change to a number of federal and provincial financial aid relief programs:
Canada Emergency Relief Benefit (CERB) - … more
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ACTA calls on government to extend CERB for travel industry; new letter writing campaign | June 9
ACTA is calling on the Canadian government to extend the Canada Emergency Response Benefit (CERB) for the travel industry, Travel Agencies and Travel Agents to counter the continuation of government … more
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ACTA joins Canadian Tourism Roundtable to open domestic tourism | May 29
ACTA has joined a number of tourism, travel, hospitality, transportation and business organizations and leaders to form the Canadian Tourism Roundtable – a coalition that wants to see safe, … more
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ACTA Survey results provide key information on Travel Agency uptake & gaps of Government Financial Relief Programs | May 25
ACTA has just completed a survey of members in order to gather information on travel agency access to the current government financial aid programs. ACTA was aware that some members have not been … more
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The Role of the Travel Agent with Future Travel Vouchers and Refunds | May 20
Travel agents act as “agents”
Travel agents, in most circumstances, act as agents for a travel supplier (airline, hotel, cruise, tour company). In almost all circumstances, the funds are … more
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FTVs and Refunds: how to explain the role of the Travel Agent to consumers | May 20
ACTA has heard from our Members from coast to coast the difficulties they are having as the “middle person” between suppliers and consumers when Future Travel Vouchers are offered in place of a … more
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Best Practice Recommendations for Suppliers: Future Travel Vouchers, Credit Card Chargebacks, Commission Protection | May 14
The global COVID-19 pandemic has significantly impacted the travel industry. ACTA is working with our global travel agency associations and Canadian Travel Agency members on travel agency issues and … more
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Our Advocacy “ASK” to extend wage subsidy was heard – ACTA now needs to hear from you | May 11
Government Financial Relief Program Updates (May 4-8, 2020)Canada Emergency Wage Subsidy (CEWS) – After extensive lobbying by ACTA and a number of other industry associations we are collaborating … more