FACT (the Fraudulent Activity Communications Tool) that allows merchants to report suspicious transactions directly to the right bank to get fraud confirmation. This tool is free of charge.
The tool was originally designed for Europol to enable all communications between merchants, banks and law enforcement during the Global Airline Action Days. After a few of these successful actions, many asked the question: “Why not continue this way of cooperating on a daily basis?”.
Supported by the credit card schemes, we therefore decided to open up the FACT tool to use for business-as-usual. Merchants can add suspicious transactions, the tool automatically sends the case to the right bank based on the BIN range, who will confirm if it’s fraud or not.
How to use?
User Information & Instructions
FACT is open for merchants in all industries (e.g. travel, e-commerce, gambling) and will be launched per region. The official launch of April 1st is in the regions of Europe, Canada, and specific regions in Latin America. Following later this year are other regions in the Middle East, US and Africa.
For any questions or suggestions, please don’t hesitate to contact us at firstname.lastname@example.org.
Note: The FACT tool is developed and managed by the community-based fraud prevention company Perseuss.
Brochure for Merchants
A quick explanation about how FACT works: Download
Brochure for banks
The brochure you can share with your bank: Download
Detailed information and the pilot results: Download
Everything you need to know about FACT: Download