I’m A Travel Professional: What Do I Know?
Dave Heron, Openjaw
Long before I foolishly lost a bet and bought into this industry of ours, I truly knew it all, as my wife's nickname for me ever so frequently reminded me.
When it came to battles of wit and trivial knowledge in multiple genres I was the gold medal recipient amongst my cronies. I’d heard myself compared to Cliff Clavin from the old TV series Cheers, a very nice compliment. I’m sure it was a compliment.
It wasn't until I'd become firmly entrenched in the industry that realized I wasn’t alone. Armed with questionable facts gleaned from dubious web sources, there are more than a few folks out there who are far more brilliant than we humble agents.
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