ACTA: Your Watchdog on IATA’s Direction
In a recent article, IATA CEO Tony Tyler talked about his position on having full content for Travel Agents and the ability to sell ancillary products. In the interview Mr. Tyler suggests that the DOT should have not made it mandatory for airlines to give ancillary products to agents. This helps prove that IATA's actions and direction must be kept an eye on for the future role of the travel agent in the distribution of air travel. ACTA is your watchdog. Here is the article:
IATA DG and CEO Tony Tyler has accused US regulatory authorities of micromanaging the airline industry’s relationships with its customers to such an extent it runs directly against the grain of the US Airline Deregulation Act.
Speaking at the ABA Air & Space Law annual forum in Montreal last week, Tyler said the US Department of Transportation’s (DOT) passenger protection activities, however well intentioned, are hard to square with the Act’s instruction to place maximum reliance on competitive market forces.
Source: Karen Walker, www.atwonline.com