NEW Credit Card Chargeback Guidelines and Prevention
The following guidelines are consolidated as a result of the ADM Management & Reduction Project’s effort in identifying root causes of ADMs. During 2015, Card Chargebacks represented a mere 3% of all ADMs that could be categorized with a reason for issuance, yet they represented approximately 20% of the total value of ADMs issued globally.
The following guideline aims to lay out the process and to consolidate the best practices and useful information that may help the industry to prevent the occurrence of card Chargeback ADMs.