Retail Membership Criteria

Please carefully read the following membership criteria as they may affect your membership

Head Office & Branch Membership Dues 

A retail travel agency must pay for the head office location as well as all branch locations. Dues are based on the employee headcount at each location. For fees, click here.

Information to be provided

1 - In Regulated Provinces (British Columbia, Ontario, Quebec) 

Agency must provide the following:

  • Provincial Registration Number
  • IATA or TIDS number, if applicable

2 - In Non-Regulated Provinces and Territories (Alberta, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, Newfoundland, Prince Edward Island, Labrador, Yukon, Northwest Territories, Nunavut)

Agency must provide IATA number or TIDS* number *

If an agency holds a TIDS number the following additional requirements are mandatory:

  • Provide a copy of a provincial registered business license (where required by the province) under both the trade/business name. The business must have been operating as a retail travel agency for a minimum of one year.
  • Errors and Omissions Insurance is mandatory for all new members and the agency must provide proof of coverage at renewal.
  • There must be a manager/supervisor working at the location stated on the application with the following minimum requirements:
  • Three years retail travel experience. Please attach a list of retail travel work history along with previous employers.
  • Must earn at least $5,000 CAD (salary and/or commission) in the past 24 months preceding the application.
  • An average of 20 hours per week per staff member worked at the retail travel location on an annual basis.