Privacy Policy


The Association of Canadian Travel Agencies and Travel Advisors (Hereinafter referred to as “ACTA”) is committed to protecting your privacy and the confidentially of your information. We collect information when you become a member of our Association and during renewal of your membership, either as a Retail, Allied, Certified or Independent Travel Advisor member.


ACTA is accountable for all personal information under its control. We also have a responsibility for the security of the data we maintain. Our privacy officer is Marco Pozzobon, Director of Marketing, Communications & Partnerships and can be reached at:

• Email:
• Telephone:  905-282-9294
• Mail :  PO Box 12612, Martinway Plaza, Etobicoke, ON, M9R 4C7

ACTA Privacy Statement 

ACTA does not disclose personal information to third parties, except as indicated on the ACTA web site or in policies available from the ACTA head office.

ACTA expressly reserves the right to cooperate with local, provincial and national officials in any investigation requiring either personal information, including any personal information provided online through our web site or reports about lawful or unlawful user activities on this site.

ACTA also reserves the right to change this Policy at any time. You "the user” will be notified of such changes through disclosure on the ACTA web site. We also reserve the right to disclose any information in an individual's account:

  • To satisfy any law, regulation or government request;
  • If such disclosure is necessary or appropriate to site operation; or
  • To protect the rights or property of ACTA and its users, sponsors, providers, licensors or merchants.

Legal Statement
By accessing any area of ACTA, (the "Web Site") the user acknowledges this notice, and agrees to the terms and conditions, set out below. Except where stated otherwise, the term "ACTA " used on the Website shall be deemed to include this trade association and its respective affiliates, subsidiaries, successors and assigns.

Trademarks and Copyrights
ACTA owns and operates the ACTA Web Site. "ACTA” and related words, domain names and logos are trademarks and the property of ACTA. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

The material contained on the ACTA web site, including all portions of the Website, content, site design, text, graphics and the selection and arrangement thereof are Copyright © ACTA . All Rights Reserved.

No material from the Web Site or any web site owned, operated, licensed or controlled by ACTA or its licensees may be copied, reproduced, republished, posted, transmitted or distributed in any way. The User may print, in hard copy, portions of the Web Site only for the purpose of referencing the information off-line or for the purpose of fulfilling instructions provided by ACTA. The use of any such material for any other reason, on any other web site, or the modification, distribution or republication of this material without prior written permission from ACTA is strictly prohibited.

Disclaimer and Limitation of Liability
The web site and the information or materials herein are provided on an "as is, where is" basis. ACTA makes no representations or warranties, either expressed or implied, of any kind with respect to the web site or its contents. ACTA disclaims all warranties, expressed or implied, including, but not limited to, merchantability and fitness for a particular purpose. By using or attempting to use the website, the User expressly acknowledges that ACTA makes no warranties or representations regarding the content of the website: (i) There are no warranties or representations made regarding the content of the website in terms of how current it is, its accuracy, or its completeness; and (ii) as a service to users of the web site, ACTA may include links to other web sites over which ACTA has no control. ACTA provides no endorsement or representation of any kind regarding the products, services, content or appropriateness of content of such websites, and the User hereby irrevocably waives any claim against ACTA with respect to such websites.

The User acknowledges that any content, offers, information, opinions (including without limitation, reviews) ("Content") he or she may provide to the Website becomes the property of The ACTA , including all copyright, without reservation, and user waives in favour of ACTA any and all moral rights in such Content. The User acknowledges and agrees that all or any portion of the Content may be used, edited, reproduced, published, translated, sublicensed, copied and distributed and/or incorporated into other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such Content, without compensation of any kind to the User.

By submitting Content to ACTA , the User automatically warrants that he/she has the full right and authority to submit such Content, and that none of such Content is subject to any copyright or other proprietary right of a third party.

Any Content expressed or made available by third parties, including any other user of the Website, are those of the respective third parties and not of or its licensors, or any of their officers, directors, employees or agents.
The owners and operators of the Website reserve the right to not publish, or to remove any Content that they deem in their sole discretion, to be inappropriate for the Website, for any reason whatsoever.

Governing Law and Jurisdiction
The Website (excluding linked websites) is controlled by ACTA from its offices within the Province of Ontario, Canada. The Web Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Ontario, by accessing the Website, the User agrees that all matters relating to access to, or use of, the Website, or any other hyperlinked website, shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The User also agrees and hereby submits to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario and acknowledges that the User does so voluntarily and is responsible for complying with local laws.

Purpose of Personal Information

The information we collect may be used in any or all of the following ways:
• To process transactions
• To improve our website
• To send periodic emails
• To personalize your experience
• To administer a contest, promotion, survey or other site feature

Safeguarding Personal Information

ACTA respects the privacy of its members and implements security measures to maintain the safety of your personal information. ACTA does not collect any information without knowing why.

Employee access to member information

The number of people who view or process information is limited, reducing the risk of inappropriate use or disclosure of personal information.

Outside party disclosures

We do not trade, sell or transfer your information to outside parties however at times may share data and trends with  our partners to understand what business programs our members are  interested or enrolled in, and help ACTA enhance the business savings programs which we are able to offer our members.


Consent is voluntary agreement and can be either express or implied. Express consent is given explicitly, either orally or in writing. It is unequivocal and does not require any inference on the part of the organization seeking consent. Implied consent arises where the consent may reasonably be inferred from the action or inaction of the individual.

Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time at our sole discretion. We will inform you of any such change by posting a new Privacy Policy on this website and clearly marking the effective date of any such change to the Privacy Policy.


Any questions or comments concerning ACTA’s handling of personal information should be directed to our privacy officer.