Post-Billing Disputes Webinar

Last fall, ACTA and IATA hosted the a successful first regional Agency Debit Memo (ADM) Workshop. Over 40 retail travel agencies and airlines participated in the one-day workshop, designed for those directly involved in the back-end travel agency accounting operations. Of particular interest was the Post-Billing Dispute process. For those that were unable to participate in the in-person workshop, IATA is hosting a webinar on this important subject January 28, 2020 from 3:00 to 4:00 PM EST. Please find the information below on how to register.

Dear Agents and Airlines

Post-Billing Disputes is a topic that we deal with on a regular basis, but how well do you know the process? 

After the great outcome of the Post-Billing Dispute Webinar in June 2019, we have decided to launch a second Webinar on 28 January to expand everyone's understanding on the post-billing dispute processes. 

In the webinar we will be covering topics regarding Post-Billing Disputes from a Resolution perspective, as well as we will go through the life cycle of a transaction and discuss how the process works in BSPlink.
 
In order to accommodate for the different time zones, we have set two sessions. Please use the links below in order to register for any of the sessions.

►Register to the Webinar:

28 January 2020 - 9 AM – 10 AM (Central European Time)
28 January 2020 - 5 PM – 6 PM (Central European Time)

Note: the announced time is in Central European Time zone, make sure you chose the session that fits your local time zone

The registration will be open until 24 January 2020.

For those that cannot join us on this live webinar, we will ensure that useful material and information will be made available to you through the IATA Customer Portal.

Yours sincerely,

ADM Management & Reduction Operations team