WTAAA Air Matters Task Force

L-R: Members of the World Travel Agents Associations Alliance (WTAAA): Andrew Bowman, New Zealand; Heather Craig-Peddie, Canada; Otto de Vries, South Africa; Jayson Westbury, Australia

Earlier this week, ACTA participated in the Passenger Agency Programme Global Joint Council (PAPGJC), an assembly of global travel agency associations, airlines and IATA. The agenda for the two-day meeting allowed for direct travel agency input into:

  • The progress of the newly formed Passenger Agency Programme Review Task Force. This Task Force is charged with delivering recommendations for a more simplified Passenger Agency Program based on better and stronger collaboration, with focus on: governance, simplification and the agent/airline relationship;
  • Recent adoption of IATA Resolutions dealing with the Travel Agency Commissioner Program and changes to Local Financial Criteria (Resolution 800f);
  • The continued roll-out of NewGen ISS in concert with the Transparency in Payment initiative;
  • The progress of the DISH23 project.

While not all members are IATA appointed agencies, many agencies still make air bookings through other distribution channels and consequently, it is essential that ACTA is at the meeting table with IATA’s members, the airlines, ensuring that the issues of the agency community are heard and recognized. ACTA will continue to provide you with updates on these important industry initiatives.