ACTA Member Advisory – BC Consumer Protection Law Amendments Coming into Effect August 1, 2026

Consumer Protection BC has issued a Notice of Amendments regarding changes to the Business Practices and Consumer Protection Act (BPCPA) and associated regulations that will impact businesses entering into consumer contracts in British Columbia, including travel agencies and travel advisors. 

On March 31, 2025, Bill 4 – the Business Practices and Consumer Protection Amendment Act, 2025 – received Royal Assent.  

Most provisions of Bill 4 will come into effect on August 1, 2026. 

Consumer Protection BC has shared updates and guidance with ACTA and our BC/Yukon Regional Committee. stating that these amendments are intended to strengthen consumer protections and establish more consistent requirements for consumer contracts across industries. 

The following are the key amendments coming into force effective August 1, 2026.  

Pre-Purchase Contract Transparency 

Businesses will be required to provide important contract information upfront before a consumer enters into an agreement, including: 

For travel agencies and travel advisors, this means reviewing booking processes, supplier disclosures, website terms, invoices, and client communications to ensure consumers receive clear information prior to purchase. 

Consistent Consumer Contract Requirements 

The amendments create standardized requirements for consumer contracts, including: 

Most travel bookings are expected to fall within the scope of these updated requirements, particularly online, telephone, and future performance contracts. 

What ACTA Members Should Do Now 

ACTA members operating in BC or selling to BC consumers are encouraged to: 

The rules apply based on the consumer’s location. If the consumer is located in British Columbia, the legislation may apply regardless of where the travel agency or travel advisor is based. 

Additional Resources 

Consumer Protection BC has made unofficial consolidations of the amended legislation and regulations available to support business review and awareness, including: 

These resources are available through Consumer Protection BC under “Our Laws” and will remain available until official consolidated versions are published through BC Laws. 

Resources: Our laws - Consumer Protection BC 

Recommended Actions: 

Travel agencies and travel advisors should review: 

Members are encouraged to undertake a legal review of their business practices to ensure that internal processes, client contracts, booking terms, disclosures, and templates align with the updated legislative requirements coming into effect on August 1, 2026.