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If you’re booking clients to Cancún, the Riviera Maya, or Los Cabos, there are local tourism taxes they may need to pay before departure.

Here’s a quick overview to help you keep your clients informed and prepared.

Which tax applies?

Visitax
Quintana Roo
Applies to eligible international travellers visiting Cancún, Tulum, Playa del Carmen, Holbox, Cozumel, and the Riviera Maya.
Embrace It
Los Cabos
Applies to eligible international travellers travelling to Los Cabos in Baja California Sur.

Both are mandatory for eligible international travellers and are generally not included in airfare, hotel charges, or travel packages. Payment should be completed online through the appropriate portal before departure.

What does this mean for your agency?

For applicable bookings, make sure clients are informed about the tourism tax at the time of booking and receive the appropriate payment information before they travel.

Keeping a written record of the disclosure can also help your agency maintain clear documentation for each booking.

A note for Canadian travel professionals

Provincial requirements may also apply, particularly in Ontario, British Columbia, and Quebec. We recommend confirming your agency’s specific responsibilities with TICO, Consumer Protection BC, the Office de la protection du consommateur, or qualified legal counsel.

Read CMA guidance →

Looking for an easier way to manage the process?

The Travelkore Partner Program gives registered travel agencies a simple, structured way to manage client disclosures and payments.

Learn about the Partner Program →

Kind regards,
Travelkore Advisory Team

This information is provided for general informational purposes only and does not constitute legal advice. Requirements may change. Please consult the appropriate regulatory body or qualified legal counsel for guidance specific to your agency.

2026-09-24 15:05:52


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