ACTA Responds to Suspension of Transat BonBon Program

ACTA has acknowledged Transat’s recent suspension of its BonBon rewards program, citing the significant impact on travel advisors who have promoted and sold Transat products with the expectation of receiving rewards.

In a letter to Transat leadership, ACTA President Suzanne Acton-Gervais acknowledged the circumstances leading to the program’s suspension, while emphasizing the disruption and concerns it has created for travel advisors. ACTA noted the importance of clear, ongoing communication and indicated its willingness to collaborate on efforts to restore the program, with the goal of rebuilding confidence and maintaining a constructive relationship between Transat and Canada’s travel advisor community.

2025-08-15 13:11:37