Fraud is a problem which affects the travel industry and unfortunately, the amount of fraud is growing and expect that trend to continue for the next several years. The Association of Canadian Travel … more
The following guidelines are consolidated as a result of the ADM Management & Reduction Project’s effort in identifying root causes of ADMs. Between 2015-2016, Card Chargebacks represented … more
ARC is offering guidance on how to detect and prevent fraud on ticket requests by people posing as corporate clients. Please click here to view these practices. more
The Little Black Book of Scams 2nd Edition (2018)
The Canadian edition of aims to increase your awareness of the many types of fraud that target Canadians and offers some easy steps you can take to … more
The following is a list of live examples, including emails and fraud strategies that have been used in an attempt to make fraudulent bookings with Travel Agencies.
FRAUD ALERT: John Cave - … more
ACTA continues to actively participate in the Canadian Travel Fraud Prevention Group (CTFPG) attending two meetings per year. ACTA works closely with fellow members from IATA, ATOQ (Association … more
Let us help you fight fraud and employ best practices within your organization. The following best practices support document was created by the ACTA fraud committee for agency owners, … more
The following details a few examples of the types of common fraud being experienced in the travel industry:
Typically last-minute bookings using third-party credit cards
Fraudsters making cc& … more
10. Address verses routing: Is the address of the person booking related to the cities on the itinerary? If the person's address is in the USA and they are travelling from Dubai to Bangkok then … more
The following fraud presentations are available to ACTA members looking to learn more on this growing and troubling trend of fraud.
WestJet Fraud presentation by Lisa Carlson for ACTA members … more