The following is a list of live examples, including emails and fraud strategies that have been used in an attempt to make fraudulent bookings with Travel Agencies. If you suspect you are dealing … more
If you suspect you are dealing with a fraudster ACTA recomends you call the authorities. The following support document is available for ACTA members dealing with fraud and contains … more
Let us help you fight fraud and employ best practices within your organization. The following best practices support document was created by the ACTA fraud committee for agency owners, … more
IATA is offering guidance on how to detect and prevent fraud on ticket requests by people posing as corporate clients. Please click here to view these practices. more
The following list will detail the types of common fraud being experienced in the travel industry:
· Typically last-minute bookings using third- … more
10. Address verses routing:Is the address of the person booking related to the cities on the itinerary? If the person's address is in the USA and they are travelling from Dubai to Bangkok then you … more
The following fraud presentations are available to ACTA members looking to learn more on this growing and troubling trend of fraud.
WestJet Fraud presentation by Lisa Carlson for ACTA members … more
In January 2014 ACTA was asked to form a national FRAUD PREVENTION COMMITTEE as a result of recent meetings held in Mississauga, facilitated by Airline Information, to discuss … more
A cheat sheet is available for download. This sheet includes information for US and Canadian Credit Card issuers and BIN numbers (first 4 to 6 digits of the credit card number).
This is a helpful … more
ACTA is introducing a Fraud Incident Report for ACTA members only. The report is an opportunity for members to share information on fraud incidents that they have encountered that may have … more