ACTA is actively participating in the IATA FRAUD PREVENTION COMMITTEE attending two meetings per year. In addition, ACTA works closely with the ASSOCIATION OF TOUR OPERATORS OF QUEBEC in fraud … more
The Little Black Book of Scams
The Canadian edition of aims to increase your awareness of the many types of fraud that target Canadians and offers some easy steps you can take to protect yourself … more
ARC is offering guidance on how to detect and prevent fraud on ticket requests by people posing as corporate clients. Please click here to view these practices. more
Let us help you fight fraud and employ best practices within your organization. The following best practices support document was created by the ACTA fraud committee for agency owners, … more
The following is a list of live examples, including emails and fraud strategies that have been used in an attempt to make fraudulent bookings with Travel Agencies. If you suspect you are dealing … more
If you suspect you are dealing with a fraudster ACTA recomends you call the authorities. The following support document is available for ACTA members dealing with fraud and contains … more
The following list will detail the types of common fraud being experienced in the travel industry:
· Typically last-minute bookings using third- … more
10. Address verses routing:Is the address of the person booking related to the cities on the itinerary? If the person's address is in the USA and they are travelling from Dubai to Bangkok then you … more
The following fraud presentations are available to ACTA members looking to learn more on this growing and troubling trend of fraud.
WestJet Fraud presentation by Lisa Carlson for ACTA members … more
A cheat sheet is available for download. This sheet includes information for US and Canadian Credit Card issuers and BIN numbers (first 4 to 6 digits of the credit card number).
This is a helpful … more