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Canadian Travel Distribution Report
An integrated approach to travel management In an increasingly dynamic and global marketplace, organizations continue to face a tough challenge: balancing the need to travel in order to conduct … more
PhoCusWright Research: Canadian Online Travel Overview
PhoCusWright has been tracking the online travel industry since 1998, providing rigorous market sizing and forecasting, company performance assessments and analyses of consumer shopping trends in the … more
Determining Travelers' Booking Preferences and Motivations
This research project determines travelers' booking preferences and motivations in order to increase loyalty and target travelers' needs. This study was taken on by four fourth year Ryerson University … more
The Conference Board of Canada Report: Brochure vs. Advertised Price Tracking
The following report is based on advertisements that appeared in the Toronto Star. A total of 290 advertisements were entered into our database. Comparisons were made between the Toronto brochure … more
Report on human resources membership survey
In the fall of 2008, ACTA conducted a survey to collect information on the status of human resources in the travel industry. Significant findings include: 1. Travel Counsellor Supply and … more
Survey on service fees
In the spring of 2008, a further survey on service fees was conducted by ACTA, sent to 1800 members across the country of all types and sizes, which garnered a response rate of 10%. The results of the … more
Survey on the End of IATA Neutral Paper Tickets
Survey on the end of IATA neutral paper tickets done by ACTA
Q. In the activities of your travel agency, what percentage of BSP tickets is currently e-ticketable ?
A. Average 95.6% Q. Please … more
The Conference Board of Canada: A report on Canadian outbound leisure travel
The Survey of Travel Arrangement Services is a significant undertaking by Statistics Canada. It reflects the investment of considerable effort and resources by the travel arrangement industry. The … more