FRAUD UPDATE

March is national fraud awareness month in Canada.

1. WestJet provides further update on phone scam
2. Email Making its Way Around the Industry

1. WestJet provides further update on phone scam
WestJet provided another update regarding the ongoing telephone scam that continues to implicate WestJet and other prominent Canadian brands.

Following the last WestJet news release on this matter in November 2014, the perpetrators appeared to move on and instead use the names of other brands. However, the calls have returned in recent weeks, beginning by suggesting "you have won 999 WestJet dollars."

"We share the frustrations of the Canadian public," said Richard Bartrem, WestJet Vice-President, Communications and Community Relations. "We recognize how infuriating it is to receive these calls and we remain committed to use every legal means at our disposal to stop the perpetrators from using our name. To that end, we continue to work with regulatory and government agencies in Canada and Mexico."

WestJet does not use telemarketers or make telemarketing calls, nor does it share guest information with third parties for the purpose of telemarketing.

"We cannot emphasize strongly enough that WestJet is not making these phone calls nor are we associated in any way with the people who are," said Richard Bartrem. "And we encourage anyone who receives one of these calls to hang up immediately and under no circumstances provide the callers with any credit card numbers or other personal information."

As part of Fraud Awareness month, WestJet reminds Canadians to report these phone calls and other fraudulent activity to the Canadian Anti-Fraud Centre at http://www.antifraudcentre-centreantifraude.ca/english/index.html or by calling 1-888-495-8501.

Canadians who are registered on the National Do Not Call List should also report these phone calls to the Canadian Radio-television and Telecommunications Commission through the list operator at http://www.lnnte-dncl.gc.ca or by calling the toll-free number 1-866-580-DNCL (3625). Information such as the date and time of the call, the telemarketer's name and telephone number, the telephone number that received the call and any additional information that would identify the caller or on whose behalf the call is being made, such as a website, will help the CRTC's enforcement officers.

2.Email Making its Way Around the Industry
The following email is being shared with ACTA members as a sample of the recent Fraudulent email making its way around the industry

SAMPLE:

Hello: Dear
I am Mr Zerfa Director General Bilal Company DISTRIBUTION SUPPLY TRADING I
would like to book a flight with your travel agency here the route
information below.
:

ROUTE No. 1

TRIP: PARIS / Toronto, Canada/ PARIS
Airport code: PAR - YTO -PAR
DEPARTURE: 03/21/2015
RETURN: 03/28/2015
CLASS: ECO
COMPANY:AIR Canada/ Air France Airlines

ROUTE No. 2
DIRECTIONS: CASABLANCA / ABIDJAN / CASABLANCA
Airport Code:CMN-ABJ-CMN
DEPARTURE: 03/17/2015
RETURN: 03/25/2015
CLASS: ECO
COMPANY: ROYAL AIR MOROCCO/TUNISAIR

Can you also tell me if you be equipped to allow us to remote payment by
credit card.

Pending read you I extend my sincere greetings.

Sincerely yours

DIRECTOR Mr Zerfa BILLAL
TEL: 0975180635
DISTRIBUTION SUPPLY TRADING (D.F.T.)
Wholesale Category
20 Rue Lavoisier
95300 PONTOISE
SIREN 440 497 063
Siret (seat) 44049706300030
RCS registration date 08-02-2002