Business Travel Remains a Big Opportunity for Small Agencies

Richard D'Ambrosio, Travel Market Report

With the recent boom in leisure travel, it might be easy for a travel agent to forget the income and other benefits they can derive from pursuing the corporate market.

Data from the American Society of Travel Agents (ASTA) shows that the average member has seen their leisure business slowly increasing the last six years, from 78 percent to 82 percent, while the share of corporate travel has gradually declined.

Many agents who are busy booking vacations might feel that helping a company manage their travel requires purchasing sophisticated software to ensure travel policy compliance; time-intensive commitments to low-return reservations (like air and hotel); and that corporate travelers are far more demanding.