Competition Bureau takes action to strengthen competition and innovation in the travel industry
Competition Bureau, Newswire
The Competition Bureau announced today that it has reached an agreement with Softvoyage Inc., a Canadian developer of travel-related software, to address concerns of abuse of dominance.
The Bureau's investigation focused on markets related to the supply of essential software for managing and distributing all-inclusive travel packages in Canada. The Bureau also investigated allegations that restrictive terms in Softvoyage's contracts with tour operators and travel agencies harmed competition and innovation by excluding rivals.
The Bureau's findings were informed by interviews and documents provided voluntarily by Softvoyage and a number of other market participants, including travel agencies, tour operators, industry associations, and Softvoyage's former and potential competitors.