Resorts in Mexico have been under the microscope recently related to incidents involving alleged tainted alcohol being served to guests. In dealing with this issue ACTA is encouraging their members to adhere to the Association’s Code of Ethics specifically where it states that when dealing with the public, it is the duty of ACTA members to:
- make every effort to ensure that accurate information is provided to enable their clients to exercise an informed judgment in making their choice of travel services;
- advise clients of known health requirements/risks and refer them to a travel medicine professional when appropriate to the trip being undertaken; In dealing with the current situation the
Mexico Tourism board has put out a statement and released the following FAQ to support the industry. Global Affairs Canada warns travelers to be wary of accepting snacks, beverages, gum or cigarettes from new acquaintances or strangers, including taxi drivers, as the items may contain drugs that could put you at risk of sexual assault and robbery.
ACTA recommends that members refer their clients to the advice and advisories on the government of Canada websites www.travel.gc.ca and www.international.gc.ca/ . This information is the Government of Canada’s official source of destination-specific information to help your clients make informed decisions and to travel safely while abroad. It is recommended that you check these websites for your destination prior to planning your trip, and again shortly before you leave. Safety and security conditions may change between the date you book your travel and your departure date.