ACTA Statement on Marriott Group Commission Cut

Wendy Paradis, President of the Association of Canadian Travel Agencies (ACTA) releases the following statement in response to reports that Marriott International will reduce the commissions it pays to group and meetings intermediaries from 10 to 7 percent, effective March 31, 2018:

"ACTA shares the frustration of our members with Marriott’s decision to reduce travel agency commissions by 3% on group bookings within their Canadian and USA hotels and resorts. ACTA has been in contact with Marriott directly to express our concerns, and let them know we oppose this decision.  We understand from Marriott’s communication that due to increasing financial demands in the group business model they needed to take a close look at finding cost savings to ensure this market remains sustainable. Travel Agencies play a vital role in the group travel business and we are disappointed that Marriott has chosen to find cost savings through travel agency commission reductions. ACTA will continue to actively lobby for our travel agency members over the coming weeks towards a win/win solution with Marriott. "

Established in 1977, the Association of Canadian Travel Agencies (ACTA), is a national trade association representing the retail travel sector of Canada's tourism industry. ACTA is an industry-led, non profit, membership based organization.

Our members include retail travel agencies and suppliers. We represent the interests of Canadian travellers through approximately 1,500 members employing 12,000 travel professionals.