Travel Agents Save the Day as Lufthansa Strike Strands Thousands
Doug Gollan and Daniel McCarthy, www.travelmarketreport.com
The weeklong strike against Lufthansa by The Independent Flight Attendant’s Organization (UFO) has left travelers stranded across Europe since Friday, as the airline canceled hundreds of flights and flyers scrambled to make other plans.
Travelers who booked Lufthansa flights through a travel agent were the lucky ones this weekend, as the web was filled with messages from passengers who had their flights delayed and were unable to reach the airline to change. FULL STORY