Representitives from ACTA participated at the recent GBTA convention held in Boston taking in the trade show and panel discussions. One of the key messages strongly endorsed by Chief Operating Officer Michael W. McCormick was the need for full transparency and purchasability of airlines ancillary services and related fees.
". . . GBTA fully supports the free-market right of businesses to create and follow their own chosen business models, including charging ancillary fees. But travel professionals must be presented with an accurate view of the full cost of products. To that end, it is imperative that there is full transparency to buyers on fares and fees. This also applies to booking, ticketing, billing, and fulfilling those services."
This issue shines the spotlight on the Canadian Transportation Agency (CTA) and the fact that ACTA has been working with the CTA to draft regulations regarding air fare advertising. The CTA is also considering regulations that will legislate the rights and remedies for passengers on Air Canada, WestJet and Air Transat. ACTA believes a broader regulation should be applied to include both scheduled and charter air carriers to force them to be more responsible for their actions which would allow our members to give their clients the piece of mind they need when planning large group events. We will continue to keep you advised of our lobby activities as it relates to this issue.